Symptom-to-path

Trust Erosion

Collaboration becomes cautious, defensive, and transactional. Teams protect themselves instead of sharing responsibility.

0/5 steps read

archetypes

Escalation

Two parties respond to each other with increasingly strong measures because each side wants to outdo or protect itself from the other.

Why this step:Makes the underlying pattern visible that keeps producing Trust Erosion in everyday work.
diagnostics

Systems Clues in Everyday Language

A forensic tool for analyzing stock phrases, excuses, and us-versus-them language in IT meetings in order to uncover hidden architectural sins.

Why this step:Helps explain Trust Erosion not just descriptively, but in a structurally understandable way.
diagnostics

Rich Picture Mapping

A highly visual, almost comic-like tool from Soft Systems Methodology for capturing unspoken tensions, culture, and harmful silos in architecture.

Why this step:Adds a second perspective to the diagnosis so that side effects and limits become visible.
interventions

Moving from Blame to Accountability

A cultural intervention that abolishes "human error" as an excuse for production outages and holds flawed system design accountable instead.

Why this step:Derives an initial intervention from the diagnosis that targets structure rather than only the symptom.
tooling

Collaborative Mapping Workflows

Facilitation practices for architecture workshops: using whiteboards, graphs, and models so insights turn into actionable decisions.

Why this step:Supports the practical implementation and documentation of the path from Trust Erosion to change.

Ready for the workshop?

Copy this sequence as a structured agenda for your next architecture meeting or team workshop.