Symptom-to-path

Handover Friction

Handovers between teams feel like a restart every time. Context gets lost, wait times rise, and quality declines.

0/5 steps read

archetypes

Teams that actually want to collaborate drive each other into ruin through selfish local optimizations.

Why this step:Makes the underlying pattern visible that keeps producing Handover Friction in everyday work.

diagnostics

SNA exposes the real invisible architecture of organizational cliques by measuring who actually talks to whom and who remains isolated.

Why this step:Helps explain Handover Friction not just descriptively, but in a structurally understandable way.

diagnostics

A visualization of technical and organizational entanglements that exposes bottlenecks and dangerous coupling.

Why this step:Adds a second perspective to the diagnosis so that side effects and limits become visible.

interventions

The deliberate design of transparency: who should see which operational signals so information remains usable and overload decreases.

Why this step:Derives an initial intervention from the diagnosis that targets structure rather than only the symptom.

tooling

Facilitation practices for architecture workshops: using whiteboards, graphs, and models so insights turn into actionable decisions.

Why this step:Supports the practical implementation and documentation of the path from Handover Friction to change.

Copy this sequence as a structured agenda for your next architecture meeting or team workshop.